Frequently Asked Questions

How much do you charge for shipping?

We provide free shipping to: United States, United Kingdom, Canada and Australia.

When will you ship my order?

If you order an in-stock item, we’ll ship it within 3 working days.

How long will my order take to arrive?

Orders are shipped by UPS, USPS, or FedEx to United States and typically, delivery takes 3-12 working days after dispatch, but it may take longer due to factors beyond our control. Delivery to United Kingdom, Canada and Australia may take up to 30 days, and orders are ship from outside the USA.

Do you provide tracking information?

You will receive your tracking information within 3-5 working days.

Can I cancel my order?

You can change or cancel your order within 12 hours. After 12 hours we will not be able to make any changes to your order(s).

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