Returns & Refund Policy

Refunds

Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item and as described.

Our highest priority is to make you happy, so everyone who shops on Petzir.com receives the following guarantees:

Full refunds are not available under the following circumstances:

Order cancellation

All orders can be canceled until they are shipped. If you need to change or cancel your order, please contact us within 12 hours. After 12 hours, we won’t be able to make any changes to your orders.

Easy Returns

We stand behind everything we sell. All our products are backed with a 30-day money back guarantee. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! (You will be require to send the purchase back at your own expense).

Just contact us and we will guide you through the steps. We are always ready to give you the best solution.

Please do not send your purchase back to us unless we authorize you to do so.

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